Service Engineering

DELMIA Service Engineering extends digital continuity from engineering design to support and services. It enables users to fully define and service BOM with spare part policy definition, process definition and resources allocation in a single location. With a myriad of logistics and unplanned events on the shop floor every day, precise planning can be challenging, and errors can drive up costs. Now users can plan and validate every aspect—from the entire field and shop layout to workflows to maintenance schedules and design specifications—in a virtual environment before deploying physical resources.   

Using engineering data, engineers can define the Service BOM, maintenance task activities and related service instructions. They can validate the feasibility of maintenance task activities by reviewing accessibility for tools and workers ensuring all configurations and changes are controlled on a single data model. This is done by applying product design, Service BOM, tooling, and materials knowledge in a  methodologically structured Virtual Twin in Operations. Users can also test and optimize service methods and equipment virtually. They can identify any process risks earlier, create a safer environment for workers and obtain an accurate forecast of the investment costs and maintenance & repair space needed.