Be the Next Game Changer

INTERNSHIP - User Assistance Software Developer

United States, NC, Durham

Internship

4/8/2025

543653

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Role Descriptions & Responsibilities

As a User Assistance Intern, you will be at the forefront of innovation on the Dassault Systemes BIOVIA User Assistance team. As an intern on the team, you will have access to our advanced tools and technologies within Pipeline Pilot, enabling you to gain hands-on experience in leveraging this tool to develop novel features, and make a meaningful impact on the team’s objectives. You will create a technical documentation conversion process to move legacy HTML documentation to a modern architecture. The User Assistance team is at the forefront of helping our clients create products and services in a novel, sustainable way.

Some of your responsibilities include:

· Liaise with stakeholders to identify requirements and present results.

· Learn how to use Pipeline Pilot to develop a protocol to migrate HTM files to DITA XML.

· Contribute to quality checks in all user assistance deliverables including end user documentation, UX content, messaging, and workflow.

Qualifications

· Pursuing a Bachelor’s or Master's degree in Technical Writing, Computer Science, or an Engineering-related field

· Knowledge of HTML and DITA/XML

· Understanding of data-driven modeling is a plus

· A curious mind, a willingness to collaborate in a team environment, and openness to learning and trying new concepts.

· Strong critical thinking skills and a proactive approach to seeking knowledge and asking questions.

· Ability to contribute to analysis, and problem-solving using various tools and techniques.

· Willingness to embrace diverse perspectives and welcome opposing and conflicting ideas.

This is a 3 month paid internship on-site at our Durham, NC or San Diego, CA office starting May/June 2025. You will be expected to follow a hybrid work model.

Compensation for this role will be commensurate with experience. The total expected compensation range will be between $22 and $40 per hour.

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Inclusion statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at 3DS are based on merit, qualifications and abilities. 3DS is committed to a policy of non-discrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, gender, sex (including pregnancy, childbirth or medical or common conditions related to pregnancy or childbirth), sexual orientation, gender identity, gender expression, marital status, familial status, national origin, ancestry, age (40 and above), disability, veteran status, military service, application for military service, genetic information, receipt of free medical care, or any other characteristic protected under applicable law. 3DS will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state laws and local ordinances. We are committed to fair employment practices and will evaluate all candidates based on their qualifications, regardless of past arrest or conviction history.

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BIOVIA provides scientific solutions to discover, design, develop and deliver innovative drugs, materials and formulas.