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Senior R&D Software Support (Level 3)

Malaysia, SL, Petaling Jaya
정규직
6/6/2024
539523

Role Description & Responsibilities

  • Focus on improving the DELMIA Quintiq software by performing detailed root-cause analysis of complex software problems
  • Participate in working out particular solutions for the identified problems;
  • Address difficult questions about the Quintiq software and about its design/capabilities;
  • Be involve and suggest Requests for Change in the software;
  • Occasionally productize software knowledge by communicating and documenting your findings, experience and lessons-learned;
  • Lead and own internal improvement projects (software quality, more effective support/development processes, etc.).

Qualifications

  • Bachelor or Master Degree in Computer Science, Software Engineering, Mathematics or similar;
  • High abstraction capabilities and analytical skills;
  • Passion for identifying, analyzing, troubleshooting and solving complex software problems;
  • Experience in software troubleshooting or in high level technical support.
  • Experience with object-oriented 3rd/4th generation languages (e.g. C++, Java, Prolog, LISP, etc.)

What’s in it for you?  

  • Will gain  general knowledge of all the different parts of the software
  • Working in a global team, different stakeholders across the world
  • Exposure to different clients, get to work with a magnitude of multinational companies.
  • Inclusive and supportive team – always willing to help 

Diversity statement

As a game-changer in sustainable technology and innovation, Dassault Systèmes is striving to build more inclusive and diverse teams across the globe. We believe that our people are our number one asset and we want all employees to feel empowered to bring their whole selves to work every day. It is our goal that our people feel a sense of pride and a passion for belonging. As a company leading change, it’s our responsibility to foster opportunities for all people to participate in a harmonized Workforce of the Future.
DELMIA-QUINTIQ Logo > Dassault Systèmes

모든 고객들은 계획 관련 과제들을 가지고 있으며 그 중 일부는 크고, 복잡하며 해결하는 것이 불가능한 것처럼 보입니다. 퀸틱의 비전은 단일 플랫폼을 이용하여 이들 각각을 해결한다는 것입니다. 이와 같은 비전을 토대로 퀸틱 소프트웨어가 개발되었으며 그 첫 번째 코드 라인이 작성에 착수한 것은 1997년이었습니다. 이는 모든 퀸틱 고객들이 장기, 중기 및 단기로 직원, 자원 및 프로세스를 계획하는 데 사용하는 하나의 플랫폼으로 완성되었습니다. 이와 같은 비전은 퀸틱의 '불가능'에 대한 불굴의 도전 정신과 맞물려 전 세계 공급망을 혁신시키고 있습니다.