General Retailers

Retailers and distributors need to find smarter ways to transport products to stores at the lowest cost, without sacrificing on-shelf availability and product quality. The importance of customer experience and cost control are key challenges in retail, as are rapidly evolving technologies and sudden disruptions. Recent global disruptions uncovered the vulnerability of global supply chains and the need for improved resilience and agility.  Mature planning optimization tools can help Retailers manage complexity and disruptions to continue serving their customers better than ever. 

In the retail world, customer service is king.  However, given the large number of outlets and staff that retailers typically have, creating memorable customer experience is easier said than done.  Implementing smarter workforce demand planning can make life so much easier.  A configurable solution enables your company to define its tasks freely and align all decisions to business goals — especially customer satisfaction.  We offer a fast, accurate and scalable solution that can calculate workforce demand, while allowing a company to maintain its HR management approach.

Speed is critical in last mile delivery, but it’s not just finding the shortest and fastest routes. Your system needs to ‘think on its feet’. Real-time data, visibility over your supply chain and continuous optimization help ensure your planning system keeps up with all changes — from fluctuating demand and consumer requirements to on-the-ground situations like traffic congestion — and your plans are always feasible, optimal and up-to-date. With the right system, you can continuously add or remove new orders as the system maintains the right balance between costs and consumer service.