Storage Administrator

Role Description & Responsibilities

We are seeking a skilled and highly motivated Storage Administrator to manage, support, and optimize our enterprise storage solutions. This role will focus on our key storage technologies, including NetApp, Pure Storage, and Commvault, and will involve both L2 and L3 support for these environments. The ideal candidate will have expertise in storage management, backup solutions, and a deep understanding of data protection practices, with a strong focus on maintaining the operational health, security, and performance of enterprise storage systems.

• Storage Infrastructure Management:

  • Oversee the administration and support of NetApp, Pure Storage, and Commvault storage systems, ensuring they are optimized, secure, and aligned with business requirements.
  • Monitor, maintain, and troubleshoot storage arrays, backup systems, and related infrastructure.
  • Manage capacity planning, performance tuning, and hardware/software upgrades to ensure maximum uptime and reliability.

• Support & Troubleshooting:

  • Provide L2 and L3 support for storage and backup-related incidents and service requests, diagnosing and resolving issues in a timely and efficient manner.
  • Troubleshoot complex storage and backup issues, collaborating with vendors when necessary for resolution..

• Backup and Data Protection:

  • Manage and support enterprise data protection strategies, ensuring the availability and integrity of backups, disaster recovery processes, and business continuity.
  • Optimize backup performance and storage capacity, ensuring consistent and reliable backup operations.

• Capacity and Performance Management:

  • Ensure efficient use of storage resources, monitor system performance, and manage data growth.
  • Implement best practices for system optimization, ensuring high availability, scalability, and efficiency.

• Documentation & Reporting:

  • Maintain detailed documentation of storage configurations, processes, procedures, and troubleshooting guides.
  • Provide performance reports, capacity usage reports, and issue resolution summaries as requested.

• Collaboration & Communication:

  • Work closely with other IT teams to ensure smooth integration and operation of storage infrastructure with other enterprise systems.

*** Waltham, MA based only