Senior Manager, Business Strategy & Solution Consulting, Greater China
About the Team:
The Solution Consulting team at Medidata serves as a primary point of contact to drive the successful introduction, adoption and broad usage of Medidata’s products within the customer and prospect base. Activities of the team include product demos, technical qualification, identification of customer critical business issues, definition of appropriate business and technical solutions, technology evangelizing, and business consulting.
The Sr. Manager, Solution Consulting will manage, develop, and lead a team of high performing Solution Consultants to ensure the sales and effective delivery of the Medidata platform of products and services. This individual will provide coaching and guidance in product knowledge, sales strategy, relationship building, and preparation and delivery of sales presentations. He/she will provide leadership for the Solution Consulting function across the Sales organization, and integrate strategic direction into the pre-sales program activities and goals.
Responsibilities:
- Manage a team of SSS and Solution Consultants who represent the company and provide all pre-sales business consulting, technical support and technical account management for their field account managers and partners.
- Meet regularly with the other Sales and Solution Consulting Managers to strategize and develop initiatives that will enhance the effectiveness of the team.
- Assure business knowledge in clinical trials and presentation skill sets of the SSS team members.
- Assure technical competency and presentation/demo skill sets of the solution consulting team.
- Mentor, coach and develop the team; provide performance management, salary planning and technical training.
- Partner with sales leadership to achieve regional quota targets and company goals and foster strong sales and SC relationships.
- Develop repeatable, scalable processes to add capacity and bandwidth to the demo and trial process.
- Develop strong working relationships across internal functions (sales, professional services, alliances, customer success, operations, product, marketing, etc.).
- Contribute to product development by providing insight and feedback relative to customers’ critical business issues and solutions opportunities.
Qualifications:
- Management experience in a customer-focused sales or presales organization, or equivalent leadership experience in team development
- Demonstrated expertise in understanding customer requirements and proposing solutions.
- Experience with SaaS enterprise software
- Extensive knowledge of existing landscape of Life Science technologies, applications and service providers within a specific discipline
- Excellent verbal and written communication skills
- Solid analytical and technical skills
- Exposure to formal sales methodologies
- Excellent organizational and time management skills
- Excellent problem solving skills
- Ability to work in a fast-paced environment, requiring superior skills in critical thinking, influencing, and managing multiple priorities under tight deadlines
- Bachelor's degree required.
- Requires a minimum of 8 years of presentation and consulting sales experience in the life sciences industry and/or medical/clinical operations or equivalent experience in other enterprise systems preferred
Déclaration de diversité
Générer des preuves et des informations pour aider les sociétés pharmaceutiques, biotechnologiques, de dispositifs médicaux et de diagnostics, ainsi que les chercheurs universitaires, à générer de la valeur plus rapidement, à réduire les risques et à optimiser les résultats.