R&D Customer Success Manager (m/f/d)

Qualifications

• Holds an engineering degree or university equivalent.
• 6/7 years of professional experience in a similar role.
• Skills in project management and cross-functional management.
• Excellent collaboration and communication skills (including fluent English) to interact efficiently, with empathy and passion, within a multi-organizational ecosystem (Dassault Systèmes, clients, potentially Top Management) and across diverse cultures. German language is an advantage
• Ability to demonstrate leadership, creative problem-solving, excellent conflict management skills, and high adaptability to changing situations
• Strong synthesis skills, demonstrating an understanding of the big picture and task dependencies, yet able to focus on details when needed
• Focus on customer satisfaction, post-sales quality, and risk management
• Basic knowledge of PLM (Product Lifecycle Management) and potentially CAD (Computer-Aided Design) is required
• Knowledge of Dassault Systèmes products (3DEXPERIENCE, CATIA, ENOVIA…) will be a significant advantage

What's in it for you

• An international and diverse working environment in a collaborative team
• A permanent employment contract, flexible working hours, a hybrid working model, a good work-life balance, 30 days of vacation, and a comprehensive benefits package
• Various training and career development programs

Interested? Click on "Apply" to access the 3DS job portal and to upload your application documents.