Soyez acteur du changement

IT Service Operations Engineer

India, MH, Pune

CDI

12/10/2024

541554

Postuler

IT Service Operations Engineer

Unlock your potential with Dassault Systèmes, a global leader in Scientific Software Engineering as an IT Service Operations Engineer in Pune, Maharashtra!
The role involves to co-manage campus wide spread IT infrastructure in Pune and work on various IT technologies. Participate in New project deployments, ensure IT compliances on various fronts and more.

Role Description & Responsibilities
• Assist and co-manage R&D and Services IT Support
• Participate in local and global IT projects ensuring timely delivery
• Ensure resolution of IT requests in timely manner
• Manage IT asset lifecycle- from procurement to disposal
• Work closely with contractor IT team and provide L2 support
• Manage escalated issues
• Keep regular interactions with the leadership team to seek feedback and perform action
• Regular check and act to ensure all windows workstations are patched
• Regular check and act to ensure end user data is backed up using defined solutions
• Actively participate in all IT compliance related activities
• Ensure seamless shifting of teams within offices with appropriate documentation
• Perform daily checks of IT infrastructure to ensure proactive resolution
• Coordination with IT Vendors for IT infrastructure support
• Maintain all relevant IT documentation on day to day basis

Qualifications
• Minimum 3 to 5 years of experience IT infrastructure support
• Professional certification such as MCSA, CCNA
• Customer service oriented with good problem solving attitude
• Decent written and verbal communication skills.
• Team player
• Flexible to work overtime when needed
• Additional duties may be assigned based on job role or organizational needs
• Windows client and server OS, Server hardware, Good understanding of Network technologies, video conferencing wired and wireless LAN, Knowledge of Linux OS is added advantage

What is in it for you?
• Work for the one of the biggest software companies in Europe
• Work in a culture of collaboration and innovation
• Opportunities for personal development and career progression
• Chance to collaborate with a multinational and multidisciplinary team

Déclaration de diversité

Dassault Systèmes, avant-gardiste en matière de technologie et d’innovation durable, s’efforce de créer des équipes toujours plus inclusives et diverses à travers le monde. Nous avons la forte conviction que nos employés sont notre atout numéro 1 et nous voulons que tous, se sentent libres d’être pleinement qui ils sont vraiment. Notre objectif est qu’ils ressentent fierté et sentiment d’appartenance. En tant qu’entreprise à la pointe du changement, il nous incombe de favoriser l’inclusion de tous et participer à création du monde de demain.

Postuler

Dassault Systèmes est un accélérateur de progrès humain. Nous proposons aux entreprises et aux particuliers des environnements virtuels collaboratifs permettant d’imaginer des innovations durables. Grâce aux jumeaux virtuels d’expérience du monde réel qu’ils créent avec la plateforme 3DEXPERIENCE et ses applications, Dassault Systèmes est un créateur de valeur, au service de plus de 350,000 clients de toutes tailles et de tous secteurs d’activité, dans plus de 150 pays. Rejoignez notre communauté mondiale de plus de 23,800 personnes passionnées !