Dassault Systèmes Support Policies and Data Processing Exhibit
Support Services Policies applicable to Dassault Systèmes Offerings (3DS Offerings) that include the Support Lifecycle Policy and reinstatement of support as well as the Data Processing Exhibit
Support Policies for Dassault Systèmes Offerings
Licensed Programs
View our detailed support policies applicable to Dassault Systèmes' Licensed Programs (See below for exceptions).
Last refresh: 03-07-2024
Online services
View our detailed support policies applicable to Dassault Systèmes' Online Services (See below for exceptions).
Last refresh: 11-19-2024
Support Policies for Online Services for Consumers are available at https://www.3ds.com/terms/consumers
Support Policies for Other Dassault Systèmes Licensed Programs
- 06-18-2015 - for DraftSight Premium & Prosumer (Apply only to Draftsight offerings purchased from January, 1st 2010 til March, 15th 2019)
- 11-10-2023 - for SIMULIA Academic Licenses
Data Processing Exhibit
- 01-04-2023 For Online Services
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Previous documents (Archived documents for reference only. Currently applicable policies are the version listed above)
Data Processing Exhibit
- 10-11-2022 For Online Services
Support policies
- 02-17-2023 For Online Services
- 04-05-2022 For Licensed Programs
- 10-28-2022 For Online Services
List of Dassault Systèmes’ processors which may be involved in the processing of personal data (for Customers only)
If you need any other version of Dassault Systèmes Support Policies, please contact us.