What is airport operation?

Airport operations encompass the comprehensive management of all tasks associated with running a thriving airport. This entails overseeing both operational and administrative facets, including air traffic control, ground transportation, aircraft maintenance, flight scheduling, passenger safety, and security. The coordination of personnel involved in daily airport activities, ranging from pilots and air traffic controllers to engineers and maintenance staff, is also a crucial part of airport operations.

What are the 4 types of airports in operations?

Airport operations encompass many different types of airports, each with its own unique set of operational requirements. The four major types of airports in operations are: commercial airports, private airports, military airports, general aviation airports. Each of these airports has its own specific operational characteristics, including the types of aircraft that can operate there, the types of services available, and the regulations that must be adhered to.

What are the examples of airport operations?

Airport operations encompass a wide range of activities occurring within and around an airport. These include air traffic control, aircraft maintenance, baggage handling, security, retail, and customer service. The management and coordination of these activities are vital to ensure the airport operates safely and efficiently. Effective airport operations involve seamless integration and oversight of these diverse functions, ensuring the smooth functioning of the airport and a positive experience for all stakeholders.

Airport Operations

Improve Employee and Passenger Satisfaction, Solve Disruptions

DELMIA helps ensure airport operations run as smoothly as possible. Plans change, and disruptions happen, but the focus on the safety, security, and comfort of the millions who pass through airports every year must remain the same. Our solutions support the most efficient results in airport customer service, gateway operations, air traffic control, and airport ground operations to meet passengers' expectations. Optimize critical resources using DELMIA's fully integrated solutions for strategic and tactical planning, operational scheduling, and real-time dispatching. Effectively address logistics and workforce challenges and multiple planning issues such as resource allocation and crew assignment. Assign aircraft types to flight schedules, optimize the assignment of specific aircraft to routes, and make long-term strategic decisions on destinations.

DELMIA provides comprehensive crew planning, facilitating the creation of plans considering employee preferences, skill sets, and licensing and safety standards. Quality, speed, and communication between stakeholders are crucial to profitability in airport operations management. DELMIA offers flexible planning to improve visibility and guarantee that your decisions align with your business goals.

DELMIA offers airport operations solutions to solve a myriad of challenges. Users at airports obtain efficient gate, stand, and check-in desk planning, effective security, ground handling services, ground crew scheduling, and rostering. DELMIA also supports air traffic control with strategic capacity planning, rostering, employee scheduling, and break planning that air navigation service providers (ANSP) deal with. The full airport experience would not be complete without our airport ground handling which addresses the complexity behind the scenes in preparing aircraft to carry passengers while ensuring correct and swift servicing for the fleet.

Key Benefits:

Keeps airports functioning efficiently and effectively
Decreases maintenance costs by 30%
Improves customer satisfaction and the customer experience
Optimizes airport resources leading to a 20% reduction in operation cost
Advanced planning in the workforce and resources ensures sustainability

Since it was possible for the solution to model our business requirements and constraints, we now have a system that actually fits our operations. Apart from achieving something we couldn’t do with manual planning, DELMIA Quintiq enables us to optimize our workforce planning, beyond just automating functions.

Charlotte Bolvig, Senior IT Project Manager, Copenhagen Airport