Reminder : Troubleshooting for web apps now available for 3DEXPERIENCE platform on the Cloud & On Premise
Reminder: New version of the Troubleshooting apps have been released for the 3DEXPERIENCE platform
NOV | 27th, 2023
Troubleshooting Machine is the easiest and quickest way to record a video and collect traces of a 3DEXPERIENCE platform scenario.
We recommend using Troubleshooting Machine while opening a Service Request to Dassault Systèmes support team in order to optimize the performance of the Support services by :
- Reducing Service Request submission cost
- Reducing Service Request back and forth
- Accelerating Service Request resolution time
Please refer to Troubleshooting Machine Support web page for more information.
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Our support team is here to help you make the most of our software. Whether you have a question, encounter an issue, or need guidance, we've got your back.