KEY CHALLENGES

Your infrastructure is the backbone of your application. Knowing what works best for your application is the first step toward costs that fit your budget and efficiency. With an ever-growing number of new infrastructure options, it can be hard to choose the best option for your application, which often requires a mix of several different solutions. Choosing the right components depends on your performance, availability demands, in-house tech experience and budget. 

 

Once deployed, maintaining the infrastructure with the evolving needs of your business can be a significant challenge. Your main concern is to ensure that your business teams have access to their applications and the expected user experience. 

 

The ICAT offer is an issue resolution and performance optimization service focused on: 

  • Architecture - Ensures the 3DEXPERIENCE platform is designed to meet client requirements 
  • Deployment - Makes sure components of the 3DEXPERIENCE platform are installed correctly to meet specific client needs 
  • Performance - Verifies that the 3DEXPERIENCE platform and other infrastructure components are configured to meet the expected user experience. Components include front-office (load balancer/reverse proxies), middle office, back office and middlewares/databases.

Installation

There are many ways to install the 3DEXPERIENCE platform’s application components based on varying architecture designs, multiple operating systems, databases, network storage and 3rd party application technologies. As a result, the installation can often be deployed incorrectly or become non-compliant over time.

SOLUTION

An installation audit using Dassault Systèmes’ proven methodology will identify any issues and determine the corrective actions to ensure the application’s stability.

3DEXPERIENCE ICAT Support > Dassault Systèmes
ICAT support tuning > Dassault Systèmes

Architecture

Scaling up infrastructure is key to achieving business goals and meeting the evolving demand. How can you ensure your system architecture design is adaptable and continuously measured against client requirements, including security, performance, availability and disaster recovery?

SOLUTION

An infrastructure architecture audit using Dassault Systèmes’ proven methodology will identify architecture sizing issues and recommend the appropriate solutions.

Tuning

Faced with a non-performant or troublesome application, you’ve identified a list of corrective actions to execute through the Dassault Systèmes audit methodology. How can you translate these actions into a logical, sequenced recommendations plan with clearly identified interdependent activities?

SOLUTION

Dassault Systèmes experts in infrastructure will produce a comprehensive report of recommendations followed by assistance in executing the combined improvement plan activities to address the issue, ensuring client satisfaction and acceptance.

Configuration

Incorrect configuration of any application can produce unexpected behaviors and a poor user experience. How can you ensure you deliver on specific client requirements and utilize the 3DEXPERIENCE platform’s application with multiple layers of components in its best form?

SOLUTION

A configuration audit using Dassault Systèmes’ proven methodology will verify all the configurable components based on a combination of application, network, physical and data layers. This audit will also ensure that industry and Dassault Systèmes implementation best practices are adopted.

The Offer: Installation, Configuration and Architecture Tuning

Aligned to the Dassault Systèmes Value Engagement framework, ICAT is a proven and holistic approach to assess and address 3DEXPERIENCE applications user experience concerns. From using root cause analysis (RCA) methodologies to address the issue to delivering tailored recommendations, this offer ensures proven solutions for a client’s understanding, acceptance and satisfaction.

Areas of Concern

ICAT Work Packages

  1. 3DEXPERIENCE Client Assessment
  2. 3DEXPERIENCE Server Hardware and System Assessment
  3. 3DEXPERIENCE Front Office Assessment
  4. 3DEXPERIENCE Application Server Assessment
  5. ORACLE Database Component Assessment
  6. SQL Database Component Assessment
  7. 3DEXPERIENCE Licensing Assessment
  8. 3DEXPERIENCE Security Component Assessment
  9. 3DEXPERIENCE Peripheral Security Hardening
  10. 3DEXPERIENCE Use Case Testing

Key Advantages

3DEXPERIENCE ICAT Support on Maximizing Performance > Dassault Systèmes

Maximize Your Performance

The Dassault Systèmes industry services team utilizes a best in-class methodology and process to address clients’ critical 3DEXPERIENCE application user experience concerns through a proven route cause analysis (RCA) technique coupled with extensive client implementation and diagnosis experiences. By reconciling your unique business requirements with the capabilities of our 3DEXPERIENCE application architecture, the ICAT offer creates a fitting solution tailored to your needs. Collaborate with the Dassault Systèmes industry services today to leverage our expertise and achieve your transformation success.

SUPPORT

Create a secure and stable environment, you can ensure the platform’s usage to continuously optimize its operation with SUPPORT offers.

Our ICAT offer is available now. Contact your Dassault Systèmes representative to schedule a meeting where we can discuss your specific goals and needs.